Operational Departmental Manager (Healthcare) – Level 5

in Healthcare

Operational Departmental Manager (Healthcare) – Level 5


30 months (not including End Point Assessment)

Delivery Location

IoT Dudley and MCMT Telford

Delivery Partners
Dudley College

Delivery Model
  • Block release options available.
Entry Requirements

The entry requirement for this Apprenticeship will be decided by each employer, but may typically be 5 GCSEs at Grade C or higher.

Occupational Profile

An Operations/Departmental Manager is someone who manages teams and/ or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Training and Development Summary

Through formal learning and applied according to the business environment, apprentices will attain the following knowledge, skills and behaviours:

  • Organisational performance
  • Operational management
  • Project management
  • Finance
  • Leading people
  • Managing people
  • Building relationships
  • Communication
  • Self-awareness
  • Management of self
  • Decision making
  • Taking responsibility
  • Agile – flexible to the needs of the organisation
  • Professionalism
Professional Recognition and Career Progression

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership and Management, and those with 3 years of management experience can apply for Chartered Manager status through the CMI.

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