30 months (not including End Point Assessment)
IoT Dudley Starting September 2021
The entry requirement for this Apprenticeship will be decided by each employer, but may typically be 5 GCSEs at Grade C or higher.
An Operations/Departmental Manager is someone who manages teams and/ or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Through formal learning and applied according to the business environment, apprentices will attain the following knowledge, skills and behaviours:
• Organisational performance
• Operational management
• Project management
• Leading people
• Managing people
• Building relationships
• Management of self
• Decision making
• Taking responsibility
• Agile – flexible to the needs of
On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership and Management, and those with 3 years of management experience can apply for Chartered Manager status through the CMI.