Apprenticeship: Improvement Practitioner – Level 4

in Advanced Engineering and Manufacturing

Apprenticeship: Improvement Practitioner – Level 4


14-18 months (not including End Point Assessment).

Delivery Location

IoT Dudley (from September 2021) and MCMT Telford (from September 2022)

Delivery Partners
Dudley College

Delivery Model

• Day release

Entry Requirements

Typically 5 GCSE’s at Grade C/4, including Mathematics, English and a Science, Technology or Engineering related subject, a Level 3 in Engineering or an A Level in Mathematics and Physics (dependant on the Level 3 taken, a short Mathematics bridging module may be required). Suitable industrial experience and other STEM related qualifications will also be considered.

Occupational Profile

Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools to identify
and lead the delivery of change across organisational functions and processes.
Improvement Practitioners can be found across all sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.
Typically, Practitioners lead smaller projects and/or play a key supporting role in a larger programme – tackling issues that may
require swift problem-solving, or reoccurring challenges that require in-depth analysis and the implementation of a range of effective and
sustainable countermeasures. They are the focal point for all stakeholders and responsible for communication throughout a project.

Training and Development Summary

Delivered via a mix of Knowledge, Skills and Behaviours which include:
• Team formation and leadership: Decisionmaking techniques e.g. consensus, authority rule, majority rule
• Project management: Business case, risk analysis and management, toll-gate reviews, work breakdown structure, lessons learned, pilot studies, project review, process management and measures, benefits tracking
• Presentation and reporting: Reporting templates, message mapping, case for change
• Change management: Stakeholder identification, analysis and management (RACI). Change curve, resistance characteristics, change sponsorship, compelling point of view
• Problem definition: Cost of poor quality, problem analysis models such as Is/Is Not
• Process mapping and analysis: Swim lane, value stream map, performance metrics – continuous, parameter diagram, takt time, overall equipment effectiveness, theory of constraints principles, Kanban
• Data analysis – statistical methods: Measures of central tendency and spread
• Process capability and performance: Capability analysis – continuous data for normal distribution
• Root cause analysis: Key principles including symptoms, failure-mode, potential/verified cause, critical inputs, escape point. Graphical representation of data with dot, scatter and box plots
• Experimentation: Active versus passive analytics, design of experiments, experiment plan
• Identification and prioritisation: Selection and prioritisation matrix, Failure Mode and Effects Analysis
• Principals and Methods: Select and apply a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
• Project selection and Scoping: Support the identification of improvement opportunity and the scoping of these projects
• Continuous development: Proactively seeks and acts on feedback. Reflects on performance and has a desire for development. Adapts quickly to working with new situations/stakeholders/challenges
• Safe working: Ensures safety of self and others, speaks out to challenge safety issues.

Professional Recognition and Career Progression

Professional body recognition is not relevant to this occupational Apprenticeship. Options to progress to a degree level Apprenticeship.

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